Couple's Big Blunder: They Tear the Screen Off Their New Smart TV

A shocked pair mistakenly tore off the screen of their brand-new smart TV, believing they were simply taking off the protective covering.

American TikToker Kelsey and her spouse recognized their significant error when they recorded an unboxing video following their relocation. Spain .

The eyelash technician mentioned that she anticipated her new set. Samsung televisions come with 'a small protective plastic covering that you need to remove'.

But once the couple began removing it, they discovered that a bare, white screen was exposed beneath.

Moreover, what was even more concerning was that all the imagery and text which had been displayed under the cover of the plastic were now gone.

Kelsey, known as @kumalashstudio on the internet, posted video clips showing when she became aware of what occurred, which has since gone viral. TikTok .

"So essentially, what happened was similar to receiving a new TV with protective plastic that needs removal; we mistakenly believed this was the same thing," she explains.

'That's how we began removing it, without realizing that what we were taking off was actually the screen.'

'It seems I'm not the only one who has attempted this, as my Google search revealed entire forums dedicated to people removing their screens.'

Viewers expressed their irritation in the comment section of the video after sharing their grievances on TikTok.

One commented: 'Modern TVs lack the protective plastic cover! Is everyone alright???'

Someone else asked, 'However, there isn’t a protective sticker.'

Meanwhile, another person chimed in with, "What about instructions?"

A fourth individual commented: "You continued removing it incessantly!!! Why didn't you halt once you noticed?"

Nevertheless, some people mentioned that they had nearly committed or actually made the identical costly error.

Someone commented: "I actually experienced the very same issue. No joke here. Roughly two years back, with the identical Samsung TV model. The corner that seemed like it was coming unstuck—how could one possibly avoid attempting this? )"

Another addition: "I've had clients who did this, and it's incredibly difficult to inform them that they ruined their television. Which TV includes a protective film anyway!? The answer is none."

A third commented: "Wow!!! This is definitely something I would also end up doing. I mean, you could create glasses using the screen."

A user clarified that what Kelsey damaged was not the entire screen but rather a polarization film.

They explained, "This isn’t actually the screen; it’s a polarizing filter designed to ensure you see light passing through in specific directions, preventing it from appearing as a blank white screen."

Kelsey subsequently shared an update, stating that Samsung was 'fine' with the situation and offered to replace the television.

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